At Mama Leaf Organi, we are committed to delivering your organic and wellness products safely and promptly. Please read our shipping policy carefully to understand how your orders are handled.
1. Order Processing Time
- All orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- During peak seasons or promotional periods, processing may take slightly longer, and we appreciate your patience.
2. Shipping Methods & Delivery Time
We offer reliable shipping services to ensure your products reach you safely:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days (availability may vary by location)
Delivery times are estimated and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and the weight of your order.
- Free shipping promotions may be available on orders over a certain amount – please check our website for current offers.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this number to track your order until it arrives at your doorstep.
5. Shipping Restrictions
- Currently, we ship to [list countries/regions you ship to].
- We do not ship to P.O. boxes or APO/FPO addresses.
6. Lost or Damaged Packages
- Mama Leaf Organi takes care in packaging every order. If your package is lost or damaged during shipping, please contact us immediately at [email protected].
- Claims for lost or damaged shipments must be submitted within 7 days of the estimated delivery date.
7. Changes to Shipping Policy
- We reserve the right to update this shipping policy at any time. Any changes will be reflected on this page.
Contact Us
If you have any questions regarding shipping, please reach out to our support team at:
[email protected]